kx8 Terms and Conditions

1. General Terms

kx8 is an online entertainment platform that provides sports betting, casino games, live casino, and various other gaming services for users in Bangladesh. In this document, "kx8", "we", and "platform" refer to the kx8 website and its associated applications. "You" or "user" refers to any member registered on the platform.

These terms and conditions apply to all users and must be read alongside the platform's other policies. In the event of any dispute, this main document takes precedence. kx8 reserves the right to change these terms at any time, and continued use of the platform after any change means the user has accepted the updated terms.

Use of the kx8 platform is entirely voluntary and at the user's own risk. kx8 will not be held responsible for any financial losses from gaming or betting where the user participates of their own accord.

2. Account Registration

To use kx8's services, you must first create an account. All information provided during registration must be truthful, accurate, and up to date. kx8 reserves the right to cancel any account where false information has been provided.

2.1 One Account Policy

Each person may operate only one account. Creating or operating multiple accounts is strictly prohibited. If more than one member of a household uses the platform from the same device or network, separate identity verification will be required for each account.

2.2 Account Security

It is the user's responsibility to keep their login credentials (username and password) completely confidential. You should not share your login details with anyone. If you notice any unauthorised access or suspicious activity on your account, you must notify the kx8 support team immediately. kx8 will not be liable for any loss caused by third-party access or negligence on the user's part.

2.3 Account Verification

kx8 may at any time request a national ID card, passport, or other government-issued documents to verify a user's identity. If verification is not completed within the specified time, the account may be temporarily suspended.

3. Age Verification and Identity

The minimum age to participate on the kx8 platform is 21 years. No person under the age of 21 may open an account or use any gaming services on this platform. It is the user's own responsibility to confirm their age at the time of registration.

For age verification, kx8 may request a certified copy of a national ID card (NID), birth registration certificate, or passport. Withdrawal requests may be put on hold until the verification process is complete.

4. Deposits and Withdrawals

The kx8 platform uses secure and convenient mobile banking methods for financial transactions. bKash, Nagad, Rocket, and Upay are currently supported for deposits and withdrawals.

4.1 Minimum Amounts

• Minimum deposit: ৳100 (all methods)
• Minimum withdrawal: ৳500 (all methods)

4.2 Withdrawal Processing Time

Approved withdrawal requests are generally processed within 30 minutes to 3 hours. However, this time may be longer if identity verification is incomplete or if unusual transaction activity is suspected on the account.

4.3 Transaction Terms

Funds deposited into an account may only be withdrawn through verified methods. Withdrawals to third-party accounts are not permitted — meaning withdrawals must be made to the same mobile number used for the deposit. kx8 reserves the right to suspend or cancel any transaction in the event of suspicious or fraudulent activity.

4.4 Fraud Prevention

Using the platform for money laundering or any fraudulent purpose is strictly prohibited. If such activity is detected, the account will be closed immediately.

5. Bonuses and Promotions

All bonuses and promotions offered by kx8 have their own terms, and it is important to read the relevant conditions carefully before accepting any offer.

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳5,000. Before withdrawing this bonus, you must wager 20 times the total bonus amount. For example: a ৳1,000 deposit earns a ৳1,000 bonus, giving a total balance of ৳2,000, and you must complete ৳1,000 × 20 = ৳20,000 in wagers before the bonus can be withdrawn.

5.2 General Bonus Rules

• Bonus funds cannot be withdrawn directly — winnings earned from a bonus can only be withdrawn after the wagering requirements have been met.
• You cannot claim another bonus while one is already active.
• If multiple accounts are used to take advantage of bonus terms, both accounts will be cancelled.
• kx8 reserves the right to change or withdraw any bonus offer at any time.

5.3 Other Promotions

kx8 runs various regular promotions including weekly reload offers, cricket bonuses, birthday rewards, referral bonuses, and Friday slot offers. Each promotion has its own wagering requirements and validity period, which are detailed on the relevant offer page.

6. Gaming Rules

All games and betting services on the kx8 platform operate according to specific rules. Each game has its own rules, which should be read before starting.

6.1 Result Integrity

Slots and casino games use a Random Number Generator (RNG), which is entirely impartial and automated. Live casino games are played with real dealers via live streaming. If a game is interrupted due to a technical issue, kx8 will decide whether to void the round's bets or restart it.

6.2 Betting Limits

kx8 sets maximum and minimum bet limits for each game or event. It is not possible to place bets outside these limits. For sports betting, bets can be placed both before and during an event (live betting).

6.3 Fraudulent Tactics Prohibited

Any attempt to manipulate the gaming system using software robots, automation tools, bots, or any artificial means is strictly prohibited. If such activity is detected, the account will be cancelled and all winnings will be forfeited.

7. Responsible Gaming Policy

kx8 believes that gaming is a form of entertainment and should never be seen as a way to solve financial problems or as a source of income. We follow responsible gaming guidelines and encourage users to do the same.

7.1 Setting Your Own Limits

Users can set daily, weekly, or monthly deposit limits on their own account. A waiting period applies to increasing these limits, but reducing a limit takes effect immediately.

7.2 Self-Exclusion

Any user can choose to exclude themselves from the platform for a set period or permanently. Contact the support team to activate this option.

7.3 Sources of Help

If you are experiencing gaming addiction or financial hardship, it is important to seek professional help. kx8 advises users to reach out to mental health and financial support organisations.

8. Account Closure and Suspension

kx8 may temporarily suspend or permanently close your account for any of the following reasons:

• Providing false information during registration
• Violation of age-related terms
• Operating multiple accounts
• Bonus abuse or manipulation
• Fraudulent transactions
• Use of automated software
• Threatening or harassing other users

If an account is closed, any real funds in your account (excluding bonuses) will be returned in accordance with the applicable rules, unless fraudulent activity has been proven, in which case all funds may be forfeited.

Users may also voluntarily request account closure at any time by contacting the support team.

9. Privacy and Data Protection

kx8 gives the highest priority to the protection of users' personal information. Full details of how user data is collected, used, and kept secure can be found in our Privacy Policy.

9.1 Data Collection

kx8 collects necessary personal information during registration, transactions, and platform use. This information is used solely for providing services, verifying identity, and ensuring security.

9.2 SSL Protection

All data transmitted on the platform is secured through SSL encryption. Payment information is never shared with third parties.

9.3 Cookies Policy

The platform uses cookies to provide a better experience. Cookies can be managed through your browser settings, though disabling certain cookies may affect some platform features.

10. Intellectual Property

All content on the kx8 platform — logos, graphics, software, written materials, and designs — is the intellectual property of kx8. Reproducing, distributing, or using any material for commercial purposes without written permission is strictly prohibited.

The names and logos of third-party game partners (Pragmatic Play, JILI, Spribe, Evolution, etc.) are their own property and are referenced here for informational purposes only.

11. Disclaimer and Limitations

The kx8 platform is provided on an "as is" basis. kx8 will not bear any liability in the following situations:

• If a game is interrupted due to loss of internet connection
• If a technical problem occurs on the user's device
• If an issue arises due to third-party software or networks
• If loss occurs due to the user's negligence or breach of terms
• If there is a temporary service disruption due to an unexpected technical error or server issue

kx8 always strives to maintain service quality, but temporary disruptions may occur during technical maintenance or upgrades.

12. Policy Changes

kx8 reserves the right to change these terms and conditions at any time. Users will be given as much advance notice as reasonably possible for significant changes. Continued use of the platform after updated terms are published means the new terms have been accepted.

We recommend checking this page regularly to stay informed about the latest terms. The date of any change will always be shown at the top of the page.

13. Contact and Support

For any questions or clarifications regarding these terms and conditions, the kx8 support team is available 24 hours a day, 7 days a week. Support is available in both Bengali and English.

To get support, use the live chat feature on the platform, or contact us by email: [email protected]

For answers to common questions, you can visit the FAQ section, which has detailed information on deposits, withdrawals, bonuses, and account-related topics.